The Halo WebClient can optionally also be installed as a Progressive Web Application (PWA) on your computer. A shortcut can be created on the computer's start menu. In addition, the application can serve as the default phone app, as a clickable phone number is available on a website or in another program. 

The installation option is available once you have logged into the WebClient via an internet browser. Please note that the pop-up blocker is disabled for the website.

Microsoft Edge

1. First, log in to the Halo WebClient via the Microsoft Edge browser.
2. At the top of the screen, click the install button

3. A pop-up window will appear.
4. Click the Install button

5. The PWA version is now installed on your computer.

6. A pop-up window appears with several options, including pinning the PWA version to the taskbar. Click ‘Allow’ if you find it useful. See if you find the other options useful and then select them if necessary. 
7. There is now an icon pinned to your computer's taskbar.

Google Chrome

1. First, log in to the Halo WebClient via the Google Chrome browser.
2. At the top of the screen, click the install button

3. A pop-up window will appear.
4. Click the Install button

5. The PWA version is now installed on your computer.
6. A pop-up window will appear to pin the PWA version to the taskbar. Click ‘Yes’.

7. There is now an icon pinned to your computer's taskbar.

Set Cirrus Halo as Your Default Phone App

If you’re using the Cirrus Halo Web App (PWA), you can make it your default phone app. This means whenever you click a phone number on a website or in another app, it’ll automatically open in Cirrus Halo — ready to dial straight away.

You only need to do this once. Here’s how:

1. Open a Website with a Clickable Phone Number

Go to any webpage that shows a clickable phone number. Your company’s site may have one, but if not, you can use any site that lists a phone number you can click.

(Example: a “Contact Us” page with a phone number link)

2. Click the Phone Number

A pop-up will appear asking which app you’d like to use to open the link.

3. Choose to ‘Always Allow This Action’

Tick the option that says Always allow (or similar wording on your browser).
Then click Choose an app to open the app selection list.

4. Select Cirrus WebClient

From the list, choose Cirrus Halo WebClient and click Always (or Always use this app) to confirm.