This API is used to tag a conversation with a specific tag.
Required path parameters included the Stream (channel) Id, Object (conversation) Id, and the desired Tag Id.

(POST) /streams/{STREAM_ID}/objects/{OBJECT_ID}/tags/{TAG_ID}

Example: https://api.wispp.com/streams/17566/objects/372235/tags/2789

path Parameters

Response Schema: application/json

This API is used to delete a specific tag from a conversation.
Required path parameters included the Stream (Channel) Id, Object (conversation) Id, and the desired Tag Id.

(DELETE) /streams/{STREAM_ID}/objects/{OBJECT_ID}/tags/{TAG_ID}
Example: https://api.wispp.com/streams/17566/objects/372235/tags/2789

path Parameters

Response Schema: application/json

This API returns a list of all Tags in the account/brand as recognized by the authentication.
Data includes the tag's Id number, name (identity id), and type (as a code). A listing of Tag types is found in the Enum section in the Getting Started section.

Response Schema: application/json

This API creates a new tag, where the name/content of the tag is part of the body parameters.
If you want this new tag to be part of a group of tags, you’ll need to place the group Id in the TagGroupId field.

Tags can be attached to a conversation (object), to a specific comment or a reply (child), or to a customer (user). Set the tag’s attachment options in the boolean parameters (true/false)

The API returns Tag Id.

Request Body schema: application/json

Response Schema: application/json

This API updates/changes the name/content of a tag.
The tag’s Id is required as part of the URL. The actual changes to the tag are part of the Body Params - the new name/content and the associated group (optional).

Request Body schema: application/json

Response Schema: application/json

This API deletes a tag.
The tag’s Id is required as part of the URL.
Obtain a list of tags and their Ids with [GET] Get Tags - https://api.commbox.io/tags

path Parameters

Response Schema: application/json

A few tags with similar purposes, or originating teams, can be grouped together by the organization.
This API lists all the Tags Groups in the account. The API does not list the specific tags within each group.

Response Schema: application/json

A few tags with similar purposes or originating teams can be grouped together by the organization.
This API creates the name of the group of tags and returns a Tags Group Id.

To add tags to this new group, use the Create Tag API or the Update Tag API.

Request Body schema: application/json

Response Schema: application/json

A few tags with similar purposes or originating team can be grouped together by the organization.
This API lets you change the name of such a group of tags.
All the tags associated with the old name of the tags group will now be associated with the new name.

The Tags Group Id is required.
To add a specific tag to the new group, use the Update Tag API (Tag’s Id required).
To delete a specific tag from the new group, use the Delete Tag API (Tag’s Id required).

Request Body schema: application/json

Response Schema: application/json

This API deletes a Tags Group - Group ID is required.
Use the Get Tags Group API to obtain a list of tags group names and their Id.

Note: Deleting a group of tags will delete all tags included in that group.

path Parameters

Response Schema: application/json