Alerts | Number Lists
Updated at May 27th, 2025
Table of Contents
Number Lists can be created for use with Advanced Alerts. Number Lists are lists of saved Called Numbers that can be used with Advanced Alerts. The Number Lists page is divided into two sections, Lists [Section 1] and Numbers in List [Section 2].
Note: Only users with a Restriction Type of Unrestricted and Enable Customer Alerts selected, within their Customer Portal Login profile, will have access to the Alerts Menu.
Lists [Section 1] will display a list of all existing List Names.
Selecting an existing List Name [Section 1] will display its associated Numbers under Numbers in List [Section 2].
Selecting the List Name will allow the user to add or edit the numbers associated with that List.
Lists Fields [Section 1]
| Field | Details |
| List Name* | This is the name of the Number List. This can be used to clarify its purpose. |
Numbers in List Fields [Section 2]
| Field | Details |
| Number* |
This is the Called Number within the list. Matches are made with numbers that start with the number entered within this field. |
| Description* | This is the Description associated with the Called Number. This can be used to clarify its purpose. |
Create a New Number List
Selecting the New Number List button will present the user with the New Number List modal.
This allows the user to create a Number List Name.
Click the Save New Number List button to create the Number List Name.
The new List Name will be displayed within the Lists section of the page.
Add a Number to a List
Numbers can be added to a List by selecting the applicable List Name, on the left of the screen.
Selecting the Add Number button, displayed at the top of the Numbers in List section, will present the user with the Add Number modal.
This allows the user to enter an applicable Number and Description to add to the selected Number List.
Click the Add Number button to save changes.
Simply repeat the above process to add further numbers to the Number List, where required.
Remove a Number List
Existing Number Lists can be removed by selecting the Delete List icon, displayed alongside the applicable Number List Name.
This will present the user with the Delete List modal.
Select Yes to Delete the selected entry.
Note: If the Number List is allocated to one or more Advanced Alerts, then it cannot be deleted, and a message will appear.
Edit a Number in a Number List
Existing Numbers within a List can be updated by selecting the Number List Name, on the left of the screen, and then the Edit icon, displayed alongside the applicable number entry on the right of the screen.
This will present the user with the Edit Number modal.
Simply make any necessary amendments and click the Update Number button to save changes.
Remove a Number from a Number List
Existing Numbers within a List can be removed by selecting the Delete icon, displayed alongside the applicable Number, displayed on the right of the page.
Select Yes to delete the selected entry.
