August 2024 Release Notes
Digital Focused
Updated at October 1st, 2024
Table of Contents
August 2024 Release Notes
Release Focus
Digital, Rules, Policy
Release Timing
This release will be deployed August 18th outside of business hours
Enhancements
Maintenance Settings
The new enhancements to the Maintenance tool enable organisations to implement their data management policies on Cirrus Omni conversations.
Conversations status can now be changed automatically to Archive and Delete according to the customer's preferred settings, allowing conversations to be permanently deleted from the platform. In case of permanent deletion, customers can also set to delete the respective users' information from the platform.
Rules ID
All newly created rules will be assigned a unique ID. This ID will be displayed in the conversation activity log whenever the rule is triggered. Users can click on it to be redirected to the rules page, where the specific rule details will be available for review.
The ID can also be found in each Rule set page by the 3-dot menu of each rule.
Fixes
There are no fixes as part of this release.
