In the tab Custom Statuses, you can specify non-global Custom Statuses to be used by Agents working for this Router.

Click ‘Add’ to select any available custom statuses from the drop-down selection.
In the tab Custom Statuses, you can specify non-global Custom Statuses to be used by Agents working for this Router.
Click ‘Add’ to select any available custom statuses from the drop-down selection.