Agent Login Issues

Published November 17th, 2025 by Jayna Parekh

Select your login method SSO   Username and Password     Select the error you get when you try to login: Example A: Microsoft Error     Example B: Cirrus Error      A: Microsoft   B: Cirrus     Your user has not been added to the SSO policy group. Please speak to your IT Administrator.   Your telephone number is missing from the Remote Extensions li